When you’re ready to make the leap, it all starts with a reservation! We are a very efficient skydiving center, and your time is important to us. Therefore, we require that you reserve a timeslot for yourself and your group, and show up at least 30 minutes prior to your reservation. We do most of our reservations via the phone since we love to talk with you directly to give you all the information you will need and answer any questions you may have. We are very customer service oriented, and that’s the first step to a great experience! We also will accept reservation requests via our online reservation request form, via text message at (207) 991-5800 or via email at email@example.com, if you prefer. In general, a group of two can expect to be here for an hour. A group of 4 can expect an hour and a half.
When you call, in order to reserve your slot, we will ask for a name, the number of jumpers in your group, a contact phone number (for reservation confirmation and to communicate should any weather issues arise that may impact our ability to jump), and finally a valid credit card number to hold the reservation. We DO NOT charge anything on the credit card, you can pay on the day of your jump. This step is simply to hold the slot and to ensure that you show up for your reservation. (Other skydiving centers will charge you a deposit right off the bat. We don’t operate that way).
In the case that you do not show up or there is a late cancellation (within 24 hours of your scheduled jump), we will take a $20 “no-show” fee per person. We are a busy skydiving center, and we often turn away others for the time you have reserved. By making a reservation, you agree to this policy. Also, if you cannot jump due to weather or other issues, there is never a charge. Any monies paid are refunded straight away, we don’t keep your money or offer “rainchecks” like other skydiving centers.
On the point of weather, skydiving is a very weather dependent activity. We cannot jump when we have low clouds, during rain, or when the winds are strong or gusty. We will do our best to keep you abreast of any situation which would cause you not to be able to jump, and we always ask you to contact us before leaving your house to check on the weather. Also, if we notice the weather changing to a point where safety or legality is in question, we will use the phone number you provide when you book a reservation to contact you. We make the call on whether or not the weather conditions are jumpable, so please check before you come out.